ZoeloDesigns

Introducing ZoeloDesign's 2018 Jewelry Launch!

Derry, New Hampshire

ZoeloDesigns is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

ZoeloDesigns is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on February 16, 2023

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Accepted payment methods

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Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 24 hours of purchase

Privacy

ZoeloDesigns is based in New Hampshire, USA and has been selling on Etsy since 2010. I sell primarily to buyers located within the United States, but I do offer my jewelry and goodies for sale world-wide.

I collect standard personal information as provided by buyers to Etsy and/or Paypal.

To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewelry, for example), if you contact me directly.

I rely on a number of legal bases to collect, use, and share your information, including:

As needed to provide my services, such as when I use your information to fulfill your order, to settle disputes, or to provide customer support;

If necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and

As necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations such as to the IRS, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.

Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.

Object. You can object to my processing of some of your information based on my legitimate interests. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me

For purposes of EU data protection law, I, April Barbere, am the data controller of your personal information. If you have any questions or concerns, you may contact me at via private convo here on Etsy, or through email at april.barbere [!at] gmail.com with any questions, concerns, or other related privacy needs. If you wish to mail me, please contact me for my mailing address.

Thank you,
ZoeloDesigns
April Barbere
See this Seller Handbook article for a sample privacy policy you can customize for your shop.